Cloud-Hosted APM Second Most Common SaaS Use Case


Application performance continues to be a concern for organizations of all sizes, and according to a new report from Enterprise Management Associates and sponsored by New Relic, cloud-hosted application performance management is now the second most common use case for production software-as-a-service (SaaS), right after office productivity applications.

The report, “Public Cloud Comes of Age: Application Performance Management (APM) Strategies & Products for Production-Ready Cloud Ecosystems,” noted several challenges enterprises are currently facing in migrating to and using cloud services and infrastructure. But since it’s also a sponsored report, it also provided significant detail on application performance management and monitoring vendor New Relic, so expect a touch of bias.

A few of the interesting takeaways from the report include:

  • Nearly 70 percent of companies are delivering at least one production service through SaaS, and 55 percent are delivering at least one service using infrastructure-as-a-service (IaaS).
  • Despite broad adoption, though, the user populations being served are relatively small. Only four percent of respondents report SaaS applications supporting 90 percent or greater users in the organization, with most at less than 20 percent. It’s a bit surprising, the report noted. For IaaS, the numbers are similar.
  • For application performance management and monitoring vendors, there’s good news. According to the Enterprise Management Associates report, IT organizations are relying less on homegrown tools and more on commercial tools that can monitor public cloud services and infrastructures. Of the respondents, 32 percent indicated they are turning to application management platforms/suites, 30 percent to real user monitoring, 30 percent to products doing browser injection. Twenty-three percent indicated they are using homegrown tools.
  • Data migration is a top challenge, although others are making the shift to cloud difficult, including lack of skills, application migration and the challenges of keeping track of what is hosted where.
  • When it comes to vendor selection, data privacy was listed as a top concern by 42 percent of respondents, followed by migration support (37 percent) and the vendor’s performance/availability history (34 percent).

Read The entire report is available on the Enterprise Management Associates website:


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