The Forrester Wave™: Videoconferencing Infrastructure And Cloud Services, Q3 2014

Key Takeaways
Cisco And Polycom Distance Themselves With The Most Complete
Solutions
Forrester uncovered a market in which Cisco and Polycom stand apart with proven
track records and complete offerings. Vidyo, Avaya, Blue Jeans, and Lifesize lead
with specific strengths or in specific segments. Acano, Pexip, and Videxio are quickly
advancing their capabilities and building customer momentum. AGT misses some key
enterprise features.
Prioritize Solutions That Scale, Deliver Interoperability, And Simplify
Deployments
Leaders deliver virtualized infrastructure to ramp up capacity, cloud services to simplify
deployments, and interoperability to allow employees to connect using Microsoft Lync.
They simplify guest access with browser support for WebRTC and streamline meeting
management by providing end user access to controls on endpoints and mobile devices.
Separate Vendors Into Those That Provide Call Control And VMRs Or
Those That Provide VMRs Only
Startups Acano, Blue Jeans, and Pexip deliver infrastructure and cloud services focused
on virtual meeting rooms (VMRs) as the model for connecting. Enterprises use these
services, in conjunction with existing investments in video infrastructure that provides
call control, to add capacity, interoperability, and an easier way to join meetings.
Access The Forrester Wave Model For Deeper Insight
Use the detailed Forrester Wave model to view every piece of data used to score
participating vendors and create a custom vendor shortlist. Access the report online
and download the Excel tool using the “Download” link at the top of the report page
or on Figure 4. Alter Forrester’s weightings to tailor the Forrester Wave model to your
specifications.

Read the Report at: The Forrester Wave™:  Videoconferencing Infrastructure And  Cloud Services, Q3 2014

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