Enterprise content management offerings address a range of user constituencies and business requirements, an increasingly common one being for delivery of personalized content in context. In light of this and other demands, we assess 22 vendors to help you identify the right one for your needs.
The term “enterprise content management” (ECM) describes both a strategic framework and a technical architecture that supports all types of content (and format) throughout the content life cycle.
As a strategic framework, ECM can help enterprises take control of their content, and thereby boost productivity, encourage collaboration, help meet compliance initiatives, enable better content-centric processes and make information easier to share.
As a technical architecture, ECM consists of a platform or a set of applications that interoperate but that can be sold and used separately.
An ECM platform’s core components, and their associated functional weightings for the purpose of scoring in this Magic Quadrant, are as follows:
- Document management (20%),
- Web content management (WCM, 5%),
- Records management (10%),
- Image-processing applications (15%),
- Social content (15%),
- Content workflow (20%),
- Extended components (15%),.
Read the report at: Gartner Magic Quadrant for Enterprise Content Management