Today, across the world, many millions of hours of staff in customer services, business support and operations are being consumed with mundane, manual, labour intensive activities. While much of the headline-grabbing may come from the concept of Artificial Intelligence and self-learning systems, the fact is that if these mundane tasks were automated, the benefits would be huge, with staff freed up to focus on higher value activities, improved speed and accuracy and significantly reduce costs.
This white paper looks at the various areas within a business where Robotic Process Automation (RPA) can offer benefits along with some proven real world use cases where RPA has already delivered game-changing results for some of our customers.
If you’ve ever asked yourself or others the question “why isn’t that automated?” then it’s highly likely RPA can help you.
Download the Thoughtonomy_RPA_whitepaper to learn more