How to Create a Roadmap for Continual Service Improvement

Anthony Orr, Director, Service Management for CTO Office

Many organizations today do not get business value from their CSI projects. The triple constraints to project quality (Time, Money and Scope) are not focused on business outcomes but instead focused on project outcomes. In this session, learn the recipe for successfully creating, managing, measuring and improving your projects for continual improvement of business services for your organization.

Attend this and you will learn:

– How to build a holistic CSI roadmap

– How to improve project success

– How to create a continual improvement cadence for organizational change


See Webminar at: Brighttalk-How to Create a Roadmap for Continual Service Improvement